West End Vacation Packages

We arrived for our stay Friday afternoon. We had made our reservation 7 months in advance, as this was a regular yearly trip. We made our reservations for the Holiday Inn. When we arrived, we found that the hotel had been purchased and redone by Marriott. This was not a big deal, but it did take a few extra minutes at check-in, as there were some computer issues with the reservation migration from the Holiday Inn to Marriott. The staff was apologetic and helpful. Overall, the building and rooms were fresh and clean. The mattresses are very firm and the pillows are very soft (it takes 4 pillows to feel like you have a pillow, but I brought my own). The in shower light is glaringly bright, which I could have done without. The biggest letdown for me was finding that our in-room k-cup brewer had been replaced by one of those disposable tray brewers. We always bring our own k-cups on trips, and these brewers have now ruined mornings on two different stays. Marriott did provide coffee 24/7 in the lobby, but it was subpar. My other complaint, as a early riser, was the combination of lobby music and TV playing in the breakfast area. If you feel that mornings are for coffee and contemplation, bring your own brewer and stay in your room.